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Jonelle Cooper Jonelle Cooper

I act with integrity and provide a pathway to help you:

  • Purchase a home or investment property
  • Refinance a home or investment property
  • Consolidate debt
  • Purchase and finance a motor vehicle
  • Set up a Self-Managed Super Fund
  • With your insurance needs
  • Finance your business

Jonelle Cooper

  • Phone: 0406 658 659
  • Credit Representative: 454763

Qualifications

I have been involved in the financial services industry since before the new millennium; most of the time working for larger financial institutions, but for many years I’ve helped other brokers get their customers mortgages over the line.

I hold a Diploma in Financial Services (Finance Broking & Mortgage Management), which means I have an excellent technical understanding of the finance industry. Together with my experience as a mother, lender and a troubleshooter I can provide my clients with intelligent advice and solutions in a nurturing manner and the contacts to get the job done.

I am a member of the Mortgage Finance Association of Australia (MFAA), the peak industry body for professional credit advisors.  This means I am bound by a strict code of conduct, and must undertake continuing education programs to ensure that I am always up to date with the latest products and trends in the finance world.

I am also a member of the Credit Ombudsman Service (COSL), which ensures my clients have access to an accessible, independent and fair external dispute resolution service in the unlikely event of a dispute.

Services

I have access to hundreds of different loan products, each suited to a different type of situation. With the information on each product at my fingertips, I can compare them in an instant, saving you a mountain of time and ensuring you’re getting the right prices and terms.

I’ll guide you through the entire loan application process, from providing initial advice and recommending you the most appropriate product, all the way through to taking care of documentation and facilitating settlement. I also continue to hold strong relationships with the financial services organisations I have worked for, which means that if things do go awry I know who to talk to in order to resolve the matter quickly.

I’m interested in developing long-term relationships with my customers.  After I’ve placed your initial loan, I’ll check back with you regularly to ensure it’s still working for you.  I’ll provide you with updates about the latest trends and developments in the market, and I’ll be there for you in the future if you want to make changes, take out another loan or just want some advice or to be pointed in the right direction to someone I trust.

Core Values

I am not only blessed to be a mother I also have a job that I love to do – helping customers get the finance for the future they want.  Despite being in the industry for almost 15 years, I still enjoy seeing the excitement and happiness on people’s faces, whether it is first home owners buying their first home, couples or families building, renovating or extending, or investors creating wealth for their future.

As my client, you can be assured that:

  • I won’t treat you like a number.
  • I will stay with you for the long run.
  • I’ll treat your loan, your situation, like it was my own.
  • If I promise you something, you can be absolutely sure I’ll deliver.



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